FAQ

  • I filled out the google form but haven't gotten anything back. How long does it take?

    LET US KNOW! Email, Call or Text!

    You should receive an email confirming your submission, a report of what you submitted, and a link to make payment within 5 minutes of submitting the google form. (Check your SPAM folder)

    Once payment is received, you should receive the complete System Packet within 2 business days. The packet is a pdf attachment. (Check your SPAM Folder.)

    If you have not gotten either (or both) of these emails, please let us know! EstimationSystem@hortoncustomwelding.com, call/text 903 880 9070, or use the contact us option from webpage.

  • I do not know the colors yet, why do I have to specify them on the input form?

    Color options are important for organizing the material lists. If you do not know specific colors yet, no problem! The drop down selections for each category includes a generic “Wall Color Option”, “Trim Color Option” etc. This will allow all the reports to be organized in the most efficient manner and you can add the actual colors when that decision has been made.

  • If I want to change something on my buidling, do I have to pay another $65.00 to resubmit information and get a new packet?

    One change order is included - no addtional charge! Just send us an email with the information that needs to be changed.

    A change order can include multiple changes to the components of a building.  With the limitation of one change to the building’s dimensions.  (l x w x h)

  • I need a framed walk-through opening for a residential door, plastic strips, or just a passageway. Does this system support that?

    Yes, use the window input function, enter the opening width you want as the window width, and enter the height as 88”. This will calculate the needed materials for the framing and trim that you will need for a walk-through framed opening. 


  • I need a walk through door in my partition wall. How do I add that?

    Simply add the desired quantity of walk-through doors to the input for walk-through doors for the building. The framing  dimensions for the partition wall will accept the walk-through doors.